Support
Get help with your account, billing, or any questions.
Preferred support channel for private tickets and community help.
Another private way to contact support.
Subscription Management
Manage, cancel, or modify your subscription from your profile page.
Complaints & Appeals
For complaints or to appeal content removal or account actions, contact us on Discord. See our Complaints Policy for details.
Report Content
Use the "Report" button on any character page, or contact us on Discord. See our Community Guidelines.
Refunds
Request a refund within 14 days of purchase if no credits were used. Contact us on Discord with your account details. See our Terms of Service.
Billing
For billing questions or refund requests, contact us on Discord first.
Alternative billing channel (CCBill):
For formal inquiries, you can also reach us at [email protected].
Always is Now Inc. · 732 South 6th Street, Suite N, Las Vegas, NV 89101